Privacy Policy

Last updated: 2/01/2025

At Humaniz-IT, we respect your privacy and take data protection seriously. This policy explains what data we collect, why we collect it, and how we use it when you visit our website or work with us.

Who we are

Humaniz-IT provides AI-powered workflow automation, voice agents, and digital colleagues designed to reduce repetitive work while keeping humans in control.

What data we collect

We may collect:

Name, email address, company name and contact details
Information you submit via forms, chat, or bookings
Usage data such as pages visited and interactions
Technical data like IP address, browser type, and device

We only collect what we need to provide our services or respond to enquiries.

How we use your data

We use your data to:

Respond to enquiries and book calls
Deliver our services and support
Improve our website and offerings
Communicate relevant updates (only when appropriate)

We do not sell your data.

AI and automation

Some interactions may involve AI-powered tools (for example chat or automation agents). These systems are designed to support workflows, not make unchecked decisions about individuals.

Your data is not used to train public AI models.

Sharing your data

We may share limited data with trusted third-party tools used for:

Website analytics
Scheduling and communication
CRM and automation tools

All providers are selected with data protection in mind.

Data retention

We keep your data only for as long as necessary for its intended purpose or legal obligations.

Your rights

You have the right to:

Access your data
Request corrections
Request deletion
Object to processing

To exercise your rights, contact us at: hello@humanizit.co

Cookie Policy

We use cookies to make our website work properly and to understand how visitors use it.

What are cookies?

Cookies are small files stored on your device that help websites function and improve user experience.

Cookies we use

Essential cookies – required for the site to function
Analytics cookies – help us understand how visitors use the site
Marketing cookies – may be used for advertising and retargeting

You can control cookies through your browser settings.

Terms & Conditions

By using this website, you agree to the following terms.

Our services

Humaniz-IT provides AI workflow automation, digital agents, and related consultancy services. Specific deliverables are agreed separately with each client.

Use of AI

Our AI agents support workflows and operations. They are not a replacement for professional judgement, legal advice, or regulated decision-making unless explicitly agreed.

Intellectual property

All content, branding, and materials on this website belong to Humaniz-IT unless stated otherwise.

Limitation of liability

We are not responsible for indirect or consequential losses arising from the use of this website or services.

Changes

We may update these terms from time to time. Continued use of the site means you accept any updates.

AI & Data Use Statement

We believe in automation with accountability.

Humaniz-IT builds AI systems that:

Assist humans, not override them
Automate repetitive work, not responsibility
Operate with transparency and control

How we use AI

Our AI agents:

Handle routine queries
Update systems
Trigger workflows
Support operational efficiency

They operate within defined rules and safeguards.

What we don’t do

We don’t train public AI models on your data
We don’t make hidden decisions about individuals
We don’t remove human oversight from critical workflows

Human in the loop

Humans always remain in control. AI supports decisions. It does not replace accountability.

Contact Detail: info@humanizit.co